Terms & Conditions ....

Welcome to "The OUTLET", "PRE-OWNED" and "SPECIALS" pages which are pages owned by Custom Audio-Video Systems, Inc..

"The OUTLET" Store includes select: New Products (NP), Open Box (OB), No Box (NB) Demo Products (DP), Over-Stocks (OS) and Discontinued Items (DI) of merchandise. The products listed change regularly, random updates of our products take place as needed and are not held by the scheduled refresh date of the site given on our Home Page. All items are First Come First Served.

Our "PRE-OWNED" Store includes select: Products (P), Open Box (OB), No Box (NB) Demo Products (DP), Over-Stocks (OS) and Discontinued Items (DI) as well as PRE-Owned (PO) merchandise. The products listed change regularly, random updates of our products take place as needed and are not held by the scheduled refresh date of the site given on our Home Page. All items are First Come First Served.

Our "SPECIALS" Store includes select: New Products (NP), Open Box (OB), No Box (NB) Demo Products (DP), Over-Stocks (OS) and Discontinued Items (DI) of merchandise. The products listed change regularly, random updates of our products take place as needed and are not held by the scheduled refresh date of the site given on our Home Page. All items are First Come First Served.

Prices are as quoted and described, no consideration is made for multiple purchases on the same item. Manufacturer Warranties Apply. Pre-Owned (PO) products are covered by Custom Audio-Video Systems, Inc. against failure for 30 days. Custom Audio-Video Systems, Inc.. guarantees the products to be as described and in good working order. Shipping & Handling charges are in addition to the sale price. Whenever possible product will be shipped in its original package. In addition a sales tax of 6.35% applies.   

Any claim against a particular product must be made within 48 hours of signed receipt to be considered eligible for credit. A 15%  charge is made for restock of non defective merchandise. All returns in good working order are eligible for in store credit only. All return shipping charges are the responsibility of the purchaser. Returned products must be insured, shipped in original container with all internal packaging and parts in place, to be accepted. A Return Authorization is needed, in advance for the product to be accepted at our Returns desk. 

Question, Comments, and Feedback Forms This Site may include a form for requesting information about our Products and Services, and other topics. We use your information to improve our Site, Products and Services centered around your interests. These forms may request personal information such as name, address, and email address, so that we can respond. We may also request certain demographical information about you to help us better understand your interests and needs. For more information we suggest our Privacy Policy and Legal pages.

Thank-You for shopping and taking the time to learn more about Custom Audio-Video Systems, Inc.. Please visit our "CONTACT" page to drop us a line.